The experience my wife and I had was great and so welcoming. They asked all the right questions. We wanted something with plenty of space but that's not to big of a vehicle. They pulled up with a Jeep compass and we took it for a test drive. My wife and I just fell in love with it. The touch screen radio with navigation And after signing all the papers, the sales manager himself took the time to take our picture with our new Jeep and posted it on Facebook. Everyone was very nice. Best experience we had buying a vehicle.
DO NOT GO HERE! The people here are quite nice but very manipulative! They ran my credit SEVEN TIMES, after I specifically told them not to because I had no interest in purchasing a car, only wanted advice and to review my options. I authorized them to run my credit with Ram ONLY not 6 other locations. Their recklessness caused my score to drop 30 points. After the event, I contacted the manager and he completely brushed me off and gave me the run around. Now, I have to wait two years to clear discrepancies from my report due to carelessness and disrespect. I have never been so disappointed in such service before! You have been warned.
the best customer service out there the follow ups and just the lifetime friendship you gain working with the sales reps on point from the walk around to the delivery after signing all down and on point
This dealership is awesome. They wanted our business and it showed. They worked extra hard to give us a good deal that we could not have gotten elsewhere in Del Rio- believe me we tried. Super friendly staff. As local Air Force Base residents we recommend doing business with them. Thanks Jesus Zavala, Ruben Chavez, and Ram Country Staff!
Out of towners beware! Cost me almost double for what my local dealer charges for same service. When same problem occurred after leaving Del Rio, they promised to send us a check as reimbursement for what the next dealer charged us to fix their mistake. Two months later after numerous pleas for the check, we gave up. Won't ever use or refer anyone to this dealership again. Military folks beware!!!
Ram Country Chry Plym Dodge Jeep is a US Car Dealer based in Del Rio, Texas. Ram Country Chry Plym Dodge Jeep is located at 3611 US-90, Del Rio, TX 78840, USA.
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