Great and friendly service. The staff was so helpful and assisted in getting my needs met. Thank you Miguel and the Ford staff.
I was on vacation in Del Rio at the time of service. After I explained to Mr. Mario Dominguez I was trying to leave to come home to Dallas. He was kind enough to get my truck in and out in a timely manner. Great Customer Service.
Awesome people to work with in services. When I take my truck in they always see to that I'm taken care of.
Thank you!
This dealership offered us the worst trade-in deal we have ever been offered. We have purchased our fair share of vehicles over 20 years and purchase a new vehicle on average of every 3 years. They offered us half of Kelly Blue Book trade-in value and were unwilling to budge on their price even a penny. We went to Ram Country across the Street and were offered fair trade in value for our trade and made an awesome deal with them for even a better truck. We saved almost $6000 dollars in total by not doing business with this dealership. So I can say thanks for the crappy deal because it turned out better for us in the end.
I had purchased my vehicle with Del Rio Ford back in 2013. I now live in Houston. I made an appointment a week a head of time to drive back to Del Rio to have my vehicle worked on Friday morning, appointed for 9am. I spoke directly with Jasmine Chapa, who claimed I would be helped. Unfortunately I am very disappointed in her lack of customer service, especially with the job title of service advisor. I dropped my car off promptly at nine, had not heard back from any one all day. Called back around 2, spoke with Jasmine as she told me she would call me back by 6pm to let me know what was wrong with my vehicle. Never received a call. Saturday morning I tried to call her three times, no answer. I had a family member take me back on site to ask for an update. My car was sitting in the lot for 24 hours, unlocked, and had not been looked at. Bottom line, very disappointed and discouraged in the lack of customer service from a business who once was so helpful and kind. If you are looking for service on your vehicle, go elsewhere. As I am having to do once I get back to Houston.
Cecil Atkission Ford Lincoln is a US Car Dealer based in Del Rio, Texas. Cecil Atkission Ford Lincoln is located at 2700 US-90, Del Rio, TX 78840, USA.
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