Quick friendly professional service
I regret going to this business, wasted my money buying a new tire because of outright lies and incompetence and risked my life because this tire blew out while on the highway.
Always fast and do great work
How is a Dodge D350 which is a dually truck OEM out of the factory a "homemade"? Your idiocy is unbelievable.
EDIT 12/29/2015;
Original Review:
So in summary, they cut corners, have very deceptive/unethical business practices, accept zero liability for errors on their part and have absolutely atrocious attitudes toward customers.
I had bought a new set of tires from them and within a year the tire completely fell apart. I thought this may have been covered by warranty or by Yokohama itself, WRONG. Thompson infact sold me a lower-tier (ply) tire on my vehicle which also turned out to be USED when I bought it and they claimed it was BRAND NEW. I confronted them with irrefutable evidence on my claim from Yokohama directly and they refused to reimburse me for the cost or accept any responsibility. Not only that, they had absolutely awful attitude and zero professionalism in handling it.
Let's start off by saying the owners have possibly the worst attitude I've ever seen towards customers. They couldn't care less of your problems and anything and everything that may cost them money or point to a fault of their own, they accept ZERO liability for.
I hope Del Rio will realize the type of business and swindlers you are regardless of one mans opinion and terrible experience.
Absolutely repugnant experience.
If you make up some lies, please make sure your story matches and is consistent across the board before fabricating it. Although it's pretty funny you think it's a home made dually when the truck is made that way out of the factory. Being in the business 20 years, I would have thought you'd know this, but cutting corners and taking no passion or integrity in your profession has its caveats I suppose.
Real good people!! Great service and a fair price
The tire in question blew out on the road and could have killed me, but I guess all they care about is cutting corners and selling USED tires of the wrong type. They did admit it was the wrong type, but failed to mention it when I barely bought it? Being tire "experts" and having an established business well over a decade, it would seem they'd know what type of tire to use on a vehicle, no? I guess not.
Yokohama did not refund any costs of either tire whatsoever. If they did, you withheld the funds. Your story also doesn't match up. Yokohama would not refund a tire if the ply was incorrect, which you state it WAS. So, you're caught in your own lie there. I asked for my money back in a civil manner, you and presumably the co-owner had a terrible attitude suggesting we buy a brand new tire for ignorance on your part.
You did NOT tell me at any point in time that it was the wrong size, nor did I ever ask for a lower tier or ply tire. You sold knowingly sold me a used tire which was the incorrect one and lie about it in person and online.
Needed a balance and rotate and was quoted $89 at Goodyear and so I called Thompson. They did it for $40. Family run and owed. Was in and out in less than 30 minutes. Super friendly and nice as can be. Almost fell asleep on their comfy couches. I will be going back in the future.
Thompson Tire is a US Car Repair based in Del Rio, Texas. Thompson Tire is located at 2438 Veterans Blvd, Del Rio, TX 78840, USA.
Please contact with Thompson Tire using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Thompson Tire opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Del Rio